“Fixed our leak in under an hour — amazing service!”
✦ AI DRAFT — READY TO EDIT
Thank you for the 5-star review! We're glad we could get your leak fixed quickly. We appreciate you choosing us.
AI REVIEW REPLY DRAFTS
Answer Every Google Review — Without the Blank Page
AI drafts a personalized reply for each review — warm for fans, sincere for critics — you review it, edit if you like, and publish to Google in one click. Your voice stays yours.
“Technician was late and I waited all morning.”
✦ AI DRAFT — READY TO EDIT
We sincerely apologize for the wait, and we understand how frustrating that is. This isn't the experience we aim for — we'd appreciate the chance to make it right. Please reach out so we can discuss what happened.
Draft-First by Design
The AI never publishes on its own. Every suggestion lands in your editor for approval — because your public voice is too important to fully automate.
Sentiment-Aware Drafting
Five-star praise gets specific gratitude; one-star complaints get sincere acknowledgment with an offer to resolve offline — never a public argument.
Brand-Safe Guardrails
The AI is instructed to never invent discounts, promise refunds, share phone numbers or URLs, or admit legal fault. Safe defaults, every time.
Powered by Azure OpenAI
Language models running on Microsoft's Azure cloud generate each draft. Review text is used only to write your suggestion.
One-Click Publishing
Happy with the draft? Post it straight to Google as the verified business owner through the official Business Profile API.
Track Your Response Rate
See replied vs. unanswered reviews per location at a glance, and work toward the 100% response rate that signals an actively managed business.
Frequently asked questions
Does the AI post replies automatically without my approval?+
No — deliberately. The AI writes a personalized draft based on the review's rating and text, and you review, edit if needed, and approve before anything is published to your Google profile. You always stay in control of your public voice.
How does the AI handle negative reviews?+
Negative reviews receive sincere, non-defensive acknowledgments with an offer to resolve offline. The AI never argues publicly, never admits legal fault, and never promises refunds or compensation on its own.
What powers the reply generation?+
Azure OpenAI language models running inside Microsoft's cloud. Your review text is used only to generate the suggestion — we don't train models on your data.
Can I still write replies myself?+
Of course. The AI button simply fills the reply box with a strong starting draft — treat it as your ghostwriter. Edit freely or ignore it entirely and hand-write as before.