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LOCAL POSTS & Q&A

Keep Your Profile Alive Between Visits

Publish offers and updates straight to Google, and answer customer questions before competitors do — your profile is a channel; most businesses leave it silent.

Start Posting FreeEngagement Best Practices

Inside the post composer

FIELD 1

Your message

Updates, offers, events or announcements — the text customers read when they expand your profile.

FIELD 2

Call-to-action button

Choose an action like Book, Order online or Learn more, with the destination link it should open.

FIELD 3

Featured image

Add an image URL for the post's visual — food photos, before-and-afters, and team shots perform best.

Publishing is one-click today — scheduled posting is on our roadmap.

Own the questions on your profile

  • See every question customers ask on your profile, in one inbox
  • Answer publicly as the business — answers stay visible on Google
  • Seed your own FAQ: post the questions your support hears weekly
  • Upvote counts and answer history tracked per question

Why posts matter

Profiles that post regularly look actively managed to both Google and shoppers comparing options. Offers and events give fence-sitters a reason to choose you now.

Why seeded Q&A matters

Unanswered questions get answered by random people — sometimes wrongly. Seeding accurate answers to your six most-heard questions protects conversions at the exact moment of doubt.

Frequently asked questions

Where do published posts appear?+

Posts appear directly on your Google Business Profile — visible on Search and Maps when customers view or expand your listing. They're a direct channel to shoppers comparing options.

Can I schedule posts in advance?+

Not yet — publishing is one-click manual today, with scheduled posting on our roadmap. We'd rather ship honest tools than pretend a scheduler exists.

What can I include in a post?+

A message (updates, offers, announcements), a call-to-action button with destination link — like Book, Order or Learn more — and an image URL for the featured photo.

How does Q&A management work?+

Questions customers ask on your profile appear in your dashboard. Answer them publicly from Happy Rank, and seed your own frequently-asked questions so shoppers see accurate answers first.

Give customers a reason to choose you now

Publish your first offer post and seed your top questions in minutes.

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